Retail

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TÜV Product Service supports your buying and quality assurance teams both in the UK and overseas across the complete retail supply chain. We will help you navigate the pit falls of international trade and will guide your product from concept to consumer quickly and cost-effectively.

You have found a terrific product and negotiated the best price but you need re-assurance that necessary testing and legal obligations have been satisfied. Our compliance experts will review this technical documentation the same day, if uploaded before 12pm GMT, using our on-line review service and provide an independent expert opinion.

Our tiered due diligence service is designed to fit your requirement and budget. We check your product and associated documentation to assess compliance, fit for purpose, assembly, packaging, instructions & marking. Our findings are presented in an easy to read, colour coded report.

How does your product compare in the market place? Comparative testing provides an independent unbiased assessment of a product’s features and performance, compared with defined benchmarks or competitor products. Where required, we can present the findings in a format that helps consumers make informed buying decisions. Independent comparative testing can be a powerful endorsement of a product.

A combination of pre & post shipment inspections (PSI), factory & supplier audits, and recognised quality management systems will help to ensure a secure, effective and efficient supply chain. We offer quality system certification in accordance with ISO 9001 and ISO 14001; PSI to appraise whether the purchased goods match your purchase order, contract and minimum legal requirements; and audits to verify quality and ethics. Our global network guarantees local native speakers who can quickly and efficiently assist you and offer support and advice where required.

If you have a complaint from a consumer or an unacceptable level of returns we can provide the necessary testing and evaluation to determine the root causes to enable you to defend a complaint or to correct a product defect before they become a major problem.
Our unique on-line project tracking tool means you are kept immediately up to date with project progress.

Our fully equipped global laboratories can carry out all required testing covering product safety, EMC, packaging, environmental simulation, reliability, chemical, energy efficiency, acoustic, fit for purpose, function and performance.

We can cover many types of consumer product including electricals, textiles, garden equipment, furniture, housewares, kitchen equipment, sports and leisure, toys and tools.

 

In addition to Retailer Solutions TÜV Product Service provides a full range of testing, certification, consulting and training solutions and has considerable trade, electronics and consumer experience in:

Benefits of using TÜV Product Service for you retail solutions
  • Our independent assessments are recognised worldwide and seen as a trusted endorsement of product quality, reliability and safety.
  • You will gain access to technical support and advice at every stage of a product’s lifecycle from design, production to international distribution.
  •  We have considerable experience of trade and consumer electronics and are fully conversant with all regulatory requirements and routes to achieving market access approval.

Choose certainty. Add value
Call now to see how we can help you on +44 (0)1489 558100


Contact


Head Office

Octagon House, Concorde Way
Segensworth North, Fareham
Hampshire, PO15 5RL
UNITED KINGDOM

T +44 (0)1489 558100

F +44 (0)1489 558101